Legal & compliance
Complaints & Contact
We take client and prospective client concerns seriously.
Last updated July 2026
If your concern relates to an Aster Wealth planning inquiry, diagnostic submission, website form, privacy matter, or general communication, please contact us first so we can review the issue.
Aster WealthEmail: compliance@asterwealth.ca
Mutual fund dealing activity
If your concern relates to mutual fund dealing activity, investment account activity, or conduct connected to Keybase Financial Group Inc., it may need to be handled through the appropriate dealer complaint process.
Insurance activity
If your concern relates to insurance advice, insurance products, insurance applications, underwriting, policy service, or insurance conduct, it may need to be handled through the appropriate insurance complaint process, insurer, managing general agency, or insurance regulator.
Privacy concerns
If your concern relates to privacy, please contact:
Privacy ContactEmail: privacy@asterwealth.ca
What to include
Please include your name, contact information, a description of your concern, and any relevant dates or documents. Do not include account numbers, policy numbers, social insurance numbers, or other highly sensitive information in general website or email submissions unless requested through a secure process.